Refund policy

We want you and your dog to be happy with your order. Contact us at hello@boldbreeds.com within 30 days of delivery.

Damaged, defective or wrong item: email us a photo and your order number. We’ll send a replacement or a full refund, and in most cases you won’t need to return anything.

Change of mind: items must be unused and in their original packaging. Contact us first for return instructions; please don’t send anything back without them. Return shipping is paid by the customer.

Refunds are issued to your original payment method within 5–7 business days of us receiving your return, or of approving a damaged-item claim.